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Comprehensive Review Reading List

Decision Making Support Systems

  1. Basu, A., & Muylle, S. (2002). Online Support for Commerce Processes by Web Retailers. Decision Support Systems, 34, 379-395.
  2. Bolloju N, Khalifa M, Turban E (2002) Integrating knowledge management into enterprise environments for the next generation decision support, Decision Support System, 33(2): 163-176.
  3. Borenstein D (1998) IDSSFLEX: an intelligent DSS for the design and evaluation of flexible manufacturing systems. Journal of the Operational Research Society 49(7): 734-744.
  4. Cassaigne N, Singh MG (2001) Intelligent decision support for the pricing of products and services in competitive consumer markets. IEEE Transactions on Systems, Man and Cybernetics, Part C (Applications and Reviews) 31(1): 96-106.
  5. Cattani, K.D., W.G. Gilland and J.M. Swaminathan (2004). Coordinating traditional and Internet Supply Chains. In Handbook of Quantitative Supply Chain Analysis: Modeling in the E-business Era. S. David, S.D. Wu and Z. Shen (Eds). 643-677. Kluwer Academic Publishers.
  6. Chen, F. (2003). Information sharing and supply chain coordination. In Handbooks in Operations Research and Management Science (11) - Supply Chain Management: Design, Coordination and Operation. A.G. de Kok and S.C. Graves(Eds). 341-421. Elsevier.
  7. Cuena J, Molina M. (2000) The Role of Knowledge Modeling Techniques in Software Development: A General Approach Based on a Knowledge Management Tool, International Journal of Human-Computer Studies, 53(3): 385-421.
  8. Dean, J. W., Sharfman, M. P.: “Does Decision Process Matter? A Study of Decision- making Effectiveness” Academy of Management Journal, Vol. 39:2. (1996) 368-396
  9. Eierman, M., Niederman, F. and Adams, C. (1995). DSS theory: a model of constructs and relationships. Decision Support Systems, 14, 1-26.
  10. Fazlollahi B, Parikh MA (1997) Adaptive decision support systems. Decision Support Systems 20(4): 297-315.
  11. Finlay, P. and Forghani, M. (1998). A classification of success factors for decision support systems”. Journal of Strategic Information Systems. 7, 53-70.
  12. Hayes, J., & Finnegan, P. (2005). Assessing the Potential of E-Business Models: Towards a Framework for Assisting Decision-Makers. European Journal of Operational Research, 160(2), 365-379.
  13. Hughes, G. D. (2003). Add creativity to your decision processes, Journal for Quality and Participation, The Summer, pp. 1-12.
  14. Jolly-Desodta, A.M., Jollyb, D., & Wawakc, F. (2002). Conception of a decision support system and its interface: Application to a teleoperation system. Journal of Intelligent & Fuzzy Systems, 12, 107–117.
  15. Kohli, R., Devaraj, S., & Mahmood, M. A. (2004). Understanding Determinants of Online Consumer Satisfaction: A Decision Process Perspective. Journal of Management Information Systems, 21(1), 119-141.
  16. Koutsoukis, N. S., Dominguez-Ballesteros, B., Lucas, C. A., & Mitra, G. (2000). A prototype decision support system for strategic planning under uncertainty. International Journal of Physical Distribution & Logistics Management, 30 (7/8), 640-660.
  17. Kouvelis, P. and C.L. Munson (2004). Using a structural equations modeling approach to design and monitor strategic international facility networks. In Handbook of Quantitative Supply Chain Analysis: Modeling in the E-business Era. S. David, S.D. Wu and Z. Shen (Eds). 681-709. Kluwer Academic Publishers.
  18. Manjarres A, Pickin S (2002) Describing generic expertise models as object-oriented analysis patterns: the heuristic multi-attribute decision pattern, Expert Systems, 19(3): 142-169.
  19. Maynard S, Burstein, F, Arnott, D (2001) A multi-faceted decision support system evaluation approach. Journal of Decision Systems, special issue "DSS in the New Millennium", 10(3-4), 395-428.
  20. Mora, M., Forgionne, G.A. and Jupta, J. (Eds), Decision Making Support Systems: achievements, trends and challenges for the next decade. Idea-Group: Hershey, P.A, 2002.
  21. Papamichail K, French S (2003) Explaining and justifying the advice of a decision support system: a natural language generation approach, Expert Systems with Applications, 24(1): 35-48.
  22. Pissarra, J and Jesuino, JC (2005), “Idea Generation through Computer-Mediated Communication”, Journal of Managerial Psychology, Vol 20, No ¾, pp 275-291.
  23. Pohl J (2005) Intelligent software systems in historical context. In: Phillips-Wren G, Jain LC (eds), Intelligent Decision Support Systems in Agent-Mediated Environments, IOS Press: The Netherlands, pp 3-34.
  24. Shneiderman, B. (2000). Creating creativity: user interfaces for supporting innovation , ACM Transactions on Computer-Human Interaction, Volume 7, Issue 1, Pages: 114 – 138.
  25. Setzekorn, K., Sugumaraman, V. and Patnayakuni, N. (2002). A comparison of implementation resitance factors for DMSS versus other information systems. Information Resources Management Journal, 15(4), 48-63.
  26. Shim, J.P., Warkentin, M., Courtney, J.F., Power, D.J., Sharda, R., Carlsson, C., (2002). Past, Present, and Future of decision support technology. Decision Support Systems. Elsevier Science B.V. 33(2), 111-126.
  27. Simon HA (1997) Administrative Behavior: a study of Decision-Making process in Administrative Organizations, Free Press, New York, 4th. Ed.
  28. Smith, S.A., N. Agrawal and A.A. Tsay (2002). SAM: A decision support system for retail supply chain planning for private-label merchandise with multiple vendors. In Supply Chain Management: Models, Applications, and Research Directions. J. Geunes, P.M. Pardalos and H.E. Romeijn (Eds). 163-198. Springer.
  29. Turban E, Aronson JE, Liang T. (2005) Decision Support Systems and Intelligent Systems, Prentice Hall, Upper Saddle River, NJ.
  30. Zeleznikow J, Nolan JR (2001) Using soft computing to build real world intelligent decision support systems in uncertain domains. Decision Support Systems 31(2): 263-285.